Privacy Policy

Last updated: June 21, 2026

1. Introduction

Interactive Informatics ("we," "our," or "us") operates the FuelFlow Dispatch platform ("the Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect your name, email address, company name, and role. If you sign in with Google, we receive your Google profile information (name and email address).

2.2 Fleet and Operational Data

The Service collects and stores data you enter about your fleet operations, including but not limited to: vehicle and equipment details, fuel refill records, trip assignments, odometer readings, GPS coordinates, fuel consumption metrics, maintenance records, and expense data.

2.3 Usage Data

We automatically collect certain information when you access the Service, including your IP address, browser type, pages visited, and timestamps. This data helps us improve the Service and diagnose technical issues.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Authenticate your identity and manage your account
  • Process and display your fleet management data
  • Generate reports, alerts, and analytics based on your operational data
  • Communicate with you about your account, updates, and support inquiries
  • Detect, prevent, and address technical issues or unauthorized activity
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information or operational data to third parties. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating the Service (e.g., hosting, email delivery), bound by confidentiality obligations.
  • Legal Requirements: If required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly direct us to share information.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS), secure authentication, and role-based access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information and operational data for as long as your account is active. If you wish to delete your account or request data removal, please contact us at the email address below. We will respond to your request within 30 days.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Data portability

To exercise these rights, please contact us using the information below.

8. Google OAuth Data

If you sign in using Google, we access only your basic profile information (name and email address) as permitted by the Google OAuth consent screen. We do not access your Google Drive, Calendar, Contacts, or any other Google service data. Google OAuth credentials are used solely for authentication purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Interactive Informatics

Email: info@interactivetz.com

Phone: +255 669 000 013

Dar es Salaam, Tanzania